Given the official release of the new ISO9001:2015 standard in September this year, the new version, "prepared for the quality management standard for the next 25 years" (Nigel H. Croft, Chairman of ISO/TC 176/SC2 Quality System), will be more applicable to all types of organizations, especially service industries, and more suitable for enterprises to establish integrated management systems, with a greater focus on the effectiveness and efficiency of quality management systems.

In order to respond to the changes brought about by the new standard in a timely manner and ensure a smooth transition to the new standard, Guangdong TAKAMURA Co., Ltd. held an "ISO9001-2015 Standard Training Class" in the company's multi-functional classroom from October 14th to 15th, 2015. Company leaders and relevant representatives participated in the training class. The two-day training class invited Mr. Zhang, a senior lecturer from Cardia Certification Company, to give lectures. Mr. Zhang used vivid and lively cases to explain the revision process and reasons for the ISO9001 quality management system, as well as a comparison of the changes between ISO9000:2008 and ISO9001:2015 and understanding of the standard, allowing trainees to learn about the revised knowledge in a relaxed and lively atmosphere, and successfully pass the exam, receiving positive feedback from the trainees. Our company's pass rate was 100%, with 12 people participating in the training and examination, all obtaining internal auditor certificates.

This training covered the evolution of quality management, the origin of the ISO9001 standard, the significance of previous revisions, and the promotion of the quality management cause; it conducted a directional difference analysis of the 2008 version of the ISO9001 standard and the 2015 version of the ISO9001 standard DIS version; and provided an easy-to-understand explanation of the core content of the 2015 version of the standard, with corresponding case studies. It guided our company on how to carry out standard conversion, laying a solid foundation for the enterprise's transition to the new standard.

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Six Major Changes in ISO9001:2015

1. The standard is more general and easier for the service industry to adopt: "products and services" replace "products." The prescriptive requirements of practices in the original hardware field are reduced, especially clauses 7.1.4 Monitoring and measuring equipment (questionnaires) and 8.5 Development of products and services.

2. Organizational context: Two new standard clauses have been added (4.1 Understanding the organization and its context, 4.2 Understanding the needs and expectations of interested parties - direct customers, consumers, suppliers): requiring organizations to identify issues and requirements that can affect the planning of the quality management system and use them as input for developing the quality management system.

3. Process approach: Becomes a separate requirement of the standard (clause 4.4.2)

4. Risks and preventive actions: Does not include specific requirements for "preventive actions," because one of the main purposes of a formal management system is to serve as a preventive tool. Moreover, clauses 4.1 Understanding the organization and its context and 6.1 Addressing risks and opportunities cover the concept of "preventive actions."

5. "Documented information" replaces "documents" and "records."

6. Externally provided control of products and services (clause 8.4): This involves all forms of external provision: from supplier procurement and arrangements with affiliated companies to outsourced processes and functions, and any other methods. It requires organizations to adopt a risk-based management approach to determine the appropriate type and extent of control.